Post Road Studio Terms & Conditions

The below conditions have been construed under Australian Law and apply to all individuals, businesses or companies (client/s) engaging the services of Post Road Studio, it’s contractors, subcontractors and employees unless otherwise agreed to in writing by both parties.

General Conditions of Contract

  1. These Terms and Conditions cover all contracts entered into by a client with the company for services relating to design, printing, visual media, websites, brand identity, illustrations, images and photography.
  2. These Terms and Conditions apply to Post Road Studio and all of its contractors and subsidiaries.

Original Visual Brief, Variations and Guarantee

  1. Post Road Studio and the client will attend an initial consultation at no charge to the client. This can be held via phone or in person. A visual brief will be constructed through the collection of inspiration boards and designs. This will assist in the evaluation and formulation of the client’s design requirements.
  2. Post Road Studio offers (2) revisions of the artwork under the original visual brief. Charges for additional revisions of artwork are at the discretion of Post Road Studio and will be charged at a rate of $45 per hour.


  1. Quotations are generated by the company on the basis of the visual brief and expected time investment. Quotations may be subject to change if additional work is required. All turnaround time quotations are estimates and are based on calendar working (business) days. No quoted printing, artwork or delivery dates are guaranteed and may vary.


  1. Post Road Studio reserves the right to request a deposit from the client prior to starting work on their project or artwork. If a deposit is requested by the company, an invoice will be generated and delivered to client via email and payment is expected. By remitting deposit funds to the company, the client is accepting the terms and conditions and entering a contract with the company. All deposits are non-refundable.
  2. If a deposit is not requested, the client is considered to accept the terms and conditions upon request of services/work from the company.
  3. Post Road Studio will invoice the client for the remaining cost of the artwork and associated services prior to the commencement of printing or final delivery. The company reserves the right to not proceed with these services until payment has been received in full from the client.
  4. Post Road Studio reserves the right to invoice for work completed if the project exceeds 60 days.
  5. The client reserves the right to request a payment plan which may be accepted by the company at its discretion. All payment plans must be agreed to both parties in writing.
  6. All payments are to be made within 14 days of invoicing.

Cancellation and Variation Policy

  1. Post Road Studio reserves the right to charge additional costs if the client requests amendments to the original visual brief, the original project outcome is altered or further artwork is requested- refer clause (5.)
  2. If the client requests the cancellation of a contract, the company will determine the cost of artwork and services provided. The client will be invoiced this amount minus any deposits paid on the project to date.

(a) If the determined monies payable is less than the deposit paid, a refund will be issued by Post Road Studio to the client for the difference.

  1. Post Road Studio will declare a project completed if no response is received from client within 30 days of providing a concept artwork and this artwork will be determined as the final accepted artwork. The company will then invoice the client for final payment of total project and non-payment will result in collection processes. Legal action may also be taken by the company to recover all monies owed.

Approving Proofs/ Designs/ Printing

  1. The client is held responsible for approving all artwork proofs and ensuring accuracy and suitability. This includes, but is not limited to; design, spelling, grammar, illustrations, images and quantity. It is the responsibility of the client to request another copy if the proof is difficult to read or changes are required.

(a) The client’s final accepted proof is the artwork that will be submitted for print and production. There will be no reprints at our expense.

Submission of Client Artwork

  1. Clients who choose to submit their own artwork, files and/or images are solely responsible for the end result of printing. Customers are reminded to submit print-ready artwork with the correct specifications. We will print the client’s submission as requested however Post Road Studio is not responsible for artwork mistakes. The company is also not liable for supplied file errors. There will be no reprints at our expense.
  2. It is the client’s responsibility to ensure that any artwork, images, files and text submitted does not violate Australian copyright laws. Post Road Studio and its contractors assume all written and visual content adheres to copyright laws and all correct permissions have been sought and/or royalties paid for use.


  1. Ownership of copyright over all concepts and draft artwork remains with Post Road Studio. This includes, but is not limited to; artwork, logos, symbols, compositions and copy. Unlawful use and/or transfer/distribution of digital files to a third party is strictly prohibited. The use of artwork prior to payment is illegal.

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  1. Artwork designed and printed will remain the property of Post Road Studio until the account is paid in full. The engagement form is also to be signed and returned acknowledging the client and client agents agree to the terms and conditions. Future re-print requests of the same artwork will incur a print management fee. 
  2. Post Road Studio and their designers retain rights to utilise artwork and all design elements for portfolio/self-promotion.


  1. With all printing, there may be some colour variations from electronic visual representations of artwork and previous orders to the final printed artworks. This is due to the nature of CMYK printing and bulk-run printing systems. There will be no reprints at our expense.


  1. Post Road Studio cannot be held liable for printing products that are damaged, lost or delayed when delivered by post or courier although the utmost care will be taken to ensure the products arrive on time and undamaged.

Force Majeure

  1. Post Road Studio shall not be liable for any failure or delay in supply or delivery of artwork or services where such failure or delay is wholly or partly due to any cause or circumstances whatsoever outside the reasonable control of the company including but not limited to war, strikes, lockouts, industrial disputes or unrest, government restrictions or transport delays, fire, power outages, failure attributable to hosting suppliers, breakdown of plant, theft, vandalism, riots, civil commotions, accidents of any kind or act of terrorism.

Amendments to these Terms and Conditions

  1. All and any amendments to the Terms and Conditions outlined in this submission must be provided in writing and signed by an authorised representative of Post Road Studio prior to the commencement of work.



Acc Name: Mrs LF Walterson BSB: 062-692 Acc Number: 4396 8472

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